No Returns, refunds, exchanges, credit 

There are no refunds, credits, or exchanges on digital products. Workshop sessions are non-refundable and non-transferable. Office hours are limited to a small number of participants, thus purchases for a spot during office hours are not refundable, but on a case-by-case basis, where you contact us before the scheduled office hour, we may reschedule you for the next available office hour. We reserve the right to suspend office hours at any time, without notice.